Customer Care Representative

Customer Service/Call Center
K9500157 Requisition #
Thanks for your interest in the Customer Care Representative position. Unfortunately this position has been closed but you can search our 162 open jobs by clicking here.

Job Requirements


  • High School diploma or GED certificate required.
  • Minimum two years customer service or business-related experience required.
  • Demonstrated customer service skills-experience with customer complaints and resolution, maintaining a professional demeanor.
  • Required knowledge in the use of office equipment such as mail machine, computer, copier, calculator, fax machine and telephones. Knowledge of Web Ex and Skype a plus.
  • PC skills, MS Product (Excel, Word, Outlook etc) a plus.
  • Ability to organize, multitask and prioritize work with strong attention to detail meeting deadlines as needed.
  • Strong math skills or experience in business accounting a plus.
  • Ability to work in a moderate to fast paced call volume environment.
  • Call center background a plus.
  • Strong verbal & written communication skills.
  • Ability to get along with co-workers and adapt well to changes.


Equal Employment Opportunity

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran.

Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

To view the full EOE policy, click here.

To view the Scholastic Inc. EEO Policy statement, click here.

To view the Pay Transparency provision, click here.‚Äč

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