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Customer Care Representative

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Customer Service/Call Center
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K9500157 Requisition #
Thanks for your interest in the Customer Care Representative position. Unfortunately this position has been closed but you can search our 180 open jobs by clicking here.

Job Requirements

 

  • High School diploma or GED certificate required.
  • Minimum two years customer service or business-related experience required.
  • Demonstrated customer service skills-experience with customer complaints and resolution, maintaining a professional demeanor.
  • Required knowledge in the use of office equipment such as mail machine, computer, copier, calculator, fax machine and telephones. Knowledge of Web Ex and Skype a plus.
  • PC skills, MS Product (Excel, Word, Outlook etc) a plus.
  • Ability to organize, multitask and prioritize work with strong attention to detail meeting deadlines as needed.
  • Strong math skills or experience in business accounting a plus.
  • Ability to work in a moderate to fast paced call volume environment.
  • Call center background a plus.
  • Strong verbal & written communication skills.
  • Ability to get along with co-workers and adapt well to changes.

 

Equal Employment Opportunity

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran.


Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. To view the full EOE policy, click here.

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