Customer Service/Call Center
H8600246 Requisition #
Thanks for your interest in the Team Supervisor position. Unfortunately this position has been closed but you can search our 126 open jobs by clicking here.


  • Must have previous customer service experience.

·         Must be able to work flexible hours and weekends as needed.

  • Bachelor degree preferred.
  • Experience with Oracle, Salesforce, SDM (Scholastic Digital Manager), Clever required.  Training experience a plus.
  • Must have the ability to motivate staff and handle a variety of issues on an ongoing basis.

·         Must have strong leadership skills and desire to be a team player and display a positive and helpful attitude.

  • Must be flexible and able to adapt to changing responsibilities.
  • Time Management skills and a high level of attention to detail a must.
  • Must be able to communicate effectively with both internal and external customers.
  • Must have ability to handle confidential information.
  • Excellent supervisory skills including organizing and prioritizing work, problem solving skills and utilizing sound decision-making.
  • Above average attendance preferred.

Equal Employment Opportunity

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran.

Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. To view the full EOE policy, click here.

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